Communications expertise to support your mission.

Whatever your challenges or ambitions – good communications matter.

We help public service organisations work out what they want to achieve, understand the people they need to reach, and put their plans into practice.

Whether you’re launching something new, bringing partners together or supporting a busy team, we’ll work alongside you to find the right way forward.

Strategies that give your communications a clear direction
Campaigns that connect people with opportunities
Support that helps your team do its best work

Communications strategy development

If you’re looking to launch a new initiative, or re-focus your communications efforts; you’ll need to understand what good looks like, what your audiences need from you, and how to express it through engaging, coherent, and consistent messaging and content.

This is where developing a new communications strategy comes in.

They should be collaborative, enjoyable experiences for everyone. They should be based on evidence and insight. They should be an opportunity to think afresh about your challenges.

We’ve created a huge range of comms strategies with our clients. From renewables to student welfare; from NHS workforce development to clinical research, we’ve covered it all, with our inclusive, human-centred approach to achieving their goals.

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Campaign delivery

Often, an important output from a communications strategy can be the coordination, delivery and evaluation of an integrated campaign.

And across our team, we have the expertise, experience, and capacity to deliver these too.

From campaign identity to operational plan management; from media booking to print management; from Pay-per-click to PR, we handle it all.

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Communications reviews

If you’re creating a new team, adapting to life working as part of a formalised partnership (such as in an Integrated Care System), or just need some support to rekindle your passion for communications again; we can provide an expert, impartial perspective to help you to build on new opportunities, and identify and meet your challenges head on.

We can help you to up-skill, create new ways of working, and keep your comms hitting the mark, whatever your situation.

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Interim Capacity Support

If you need short-to-medium term regular support to bolster your communications team’s capabilities, we can help.

Whether it’s to lead a particular project as an embedded member of your team, to provide cover during a busy period, we have the experience, empathy and insight to add value and expertise to whatever challenge you face.

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Training and mentoring

Whether it’s up-skilling on video; setting up your social media ad campaigns, or general help and advice to help your team navigate the challenges that come with a career in communications, we bring our experience, passion, and expertise to help you do the things you do, better.

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“It has been an absolute pleasure to work with Ben. The development of a communication strategy has been pivotal to the management of the project and has been met with positivity and enthusiasm. Ben was innovative and the workshops were well led and had a really positive outcome.”

Karen Heggs | University of Manchester
Ben's measured and diplomatic engagement using an appreciative inquiry approach was positively received at a time when people were under great pressure, and his outcome report has provided clear insights and direction. We welcomed Ben's balance of communications experience and organisational development expertise, and his sound counsel throughout the project, without which we wouldn't have achieved the same outcome.”

Mary Bewley | NHS Humber and North Yorkshire ICS
“Delivering captivating comms on a project that is being shaped and re-shaped is no mean feat, but [Grey Fox] delivered, and delivered in style. Working at pace and with creativity, [they] ensured that regular updates, people stories and technical information were shared with staff, stakeholders and residents. Bringing Liverpool City Council’s transformation journey to life was their task and [they] made it look easy as [they] produced copy, press releases, video and resident engagement sessions.”

Camilla Mankabady | Liverpool City Council
"The workshop was engaging, informative and gave our team renewed confidence in managing Meta ads. We left with practical insights and a clearer strategy moving forward."

Karen Townson | Wigan Council